hello . I have 3 ip cam (WXH-151122-***)over 3 years and the last 15-20 days i have not access from outside wi-fi environment . Is there any change to the program or something change . Thank you best regards Panos Agioma
A
Answer by
Ashish Bajaj
There have been no known changes to the WANSCAM program recently. It is possible that something else has changed which caused the issue with accessing your IP cameras from outside the Wi-Fi environment. You may need to troubleshoot your network or contact the manufacturer for further assistance.
Good evening. I seem to have a problem with the Wanscam video client. I scanned for the camera and it found my HW0022 camera. I updatet the password and added the camera. So good so far. But when I right-klick the camera I cannot connect to the camera and I get no image, just black. I have image in the iOS app and when I log in through a web-browser with the IP-address, so i know that its the video client and not the camera that is the problem.
Please advice.
Thank you.
Best regards Håkon Midtlien
S
Answer by
Saumya Sharma
The user is reporting an issue with the Wanscam video client on Windows where they cannot connect to their camera and get no image. They have confirmed that the camera is functioning correctly through other means. The user is seeking advice on how to resolve the problem.
File broken
To resolve the issue of a broken file that cannot be opened in the "WANSCAM" program for Windows, you can try the following steps:
hello .
I have 3 ip cam (WXH-151122-***)over 3 years and the last 15-20 days i have not access from outside wi-fi environment . Is there any change to the program or something change .
Thank you
best regards
Panos Agioma
There have been no known changes to the WANSCAM program recently. It is possible that something else has changed which caused the issue with accessing your IP cameras from outside the Wi-Fi environment. You may need to troubleshoot your network or contact the manufacturer for further assistance.
Good evening.
I seem to have a problem with the Wanscam video client.
I scanned for the camera and it found my HW0022 camera. I updatet the password and added the camera. So good so far.
But when I right-klick the camera I cannot connect to the camera and I get no image, just black.
I have image in the iOS app and when I log in through a web-browser with the IP-address, so i know that its the video client and not the camera that is the problem.
Please advice.
Thank you.
Best regards Håkon Midtlien
The user is reporting an issue with the Wanscam video client on Windows where they cannot connect to their camera and get no image. They have confirmed that the camera is functioning correctly through other means. The user is seeking advice on how to resolve the problem.
Wanscam software is asking for a login and password. Anybody knows what to put in there???
Try standard admin / admin for login and password.